📦 Shipping Policy

Processing Time:

All Luxur Beauty orders are processed within 2–3 business days (excluding weekends and holidays). Once your order is prepared and packed with care, you’ll receive a confirmation email with tracking information.

Shipping Rates & Delivery Times:

We currently ship within the United States.

• Standard shipping: 2–5 business days

• Expedited shipping (when available): 1–3 business days

Shipping rates are calculated at checkout based on your location and order size.

Delays & Delivery Issues:

While we do everything possible to ensure timely delivery, please understand that we are not responsible for delays caused by carriers, weather, or incorrect shipping information.

Once marked as delivered by the carrier, we are not liable for lost or stolen packages. If this happens, please contact the carrier directly to file a claim.

However, email us at [your email]—we’ll always try to help where we can. Because care doesn’t end at checkout.

🔁 Returns & Refunds Policy

Due to the handmade and personal nature of our products, we do not accept returns or exchanges. We create every formula in small batches to ensure freshness and quality—and once it leaves our hands, it can’t safely return.

All sales are final.

But we’re not heartless—if something goes wrong:

Damaged, Incorrect, or Defective Products:

If your item arrives broken, defective, or the wrong product was sent, you must notify us within 72 hours of delivery by emailing [support@luxurbeauty.co] with:

    •    Your order number

    •    A description of the issue

    •    Clear photos of the product and packaging

We’ll review and, if applicable, send a replacement or store credit. Please note:

• We do not refund shipping fees.

• We do not refund due to personal dislike of texture, scent, or results.

We stand behind our products. But we also stand on integrity.

🔒 Privacy Policy

Your privacy isn’t just protected—it’s respected. Luxur Beauty is committed to safeguarding your information with intention and care.

Information We Collect:

When you shop with us, we collect personal data such as:

    •    Your name

    •    Email address

    •    Shipping address

    •    Payment details (securely processed via encrypted gateways like Stripe or Shopify Payments)

We use this information to:

    •    Fulfill and ship your order

    •    Contact you with updates or customer service info

    •    Offer promotional content (only if you opt in)

We NEVER:

    •    Sell or rent your information

    •    Share your data without consent

    •    Store your payment information ourselves

Your Rights:

You have the right to request access to, update, or delete your data at any time. Simply email us at [your email] with your request.

Our website uses industry-standard encryption and may use cookies to improve your experience—but you’re always in control of your settings.

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